Critical - act now

Tap water went straight in — no conditioner

This looks like: chlorine / chloramine poisoning from untreated tap water

Do this firstDose dechlorinator for the entire aquarium volume at label strength right now — not just the bucket.

Why this happens

Municipal water disinfectants attack gill tissue. Fish look fine until suddenly they are not — especially right after a big change.

How sure are we? Very high when untreated tap was confirmed.

What to do right now

  1. Dose dechlorinator for the entire aquarium volume at label strength right now — not just the bucket.
  2. If fish gasp hard, increase gentle surface movement and dim the room.
  3. Tomorrow, retest ammonia (sometimes chloramine reflects oddly in cheap tests).
  4. Future: pre-mix change water in a bin with conditioner 15 minutes before pouring.
  5. Keep a backup bottle — running out is how this repeats.

What not to do

Stop it happening again

Keep dechlorinator in stock and add it every single time, dosed for the whole tank volume. A spare bottle prevents the 'ran out' disaster that causes this.

If that doesn’t fix it

See sudden-deaths-water-change playbook if temp also diverged.

Catch this earlier next time — log your water parameters in App-aquatic. Free forever.

This isn't veterinary advice - it's a directional read to help you decide your next step, based on the most common causes. We can't see your fish, so pair it with a liquid test kit and clear photos, and see an aquatic vet or a trusted local fish shop for a valuable or seriously ill fish.